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24x7 Monitoring and Management Services |
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Our Full Service options include:
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24x7x365 Device & Service Monitoring
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Anti-Virus, SPAM, Spyware, and Anti-Phising Prevention/Detection
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Intrusion Prevention/Detection, Firewall, and DNS
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On-Site/Off-Site Backup and Disaster Recovery
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Wide Area Network and Storage Area Network
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Comprehensive Infrastructure Deployment
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Server & Network Administration
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Patch Management
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Software
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End-User Support
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For many businesses, technology can provide an effective competitive advantage. However, not every organization has the time or expertise to capitalize on that potential. That's where BWS Technologies comes in.
We tailor our Managed Services platform to fit our clients' environment and technology requirements. Our solutions proactively handle your technology in the areas where you need the most assistance.
Our ManagedCare offerings are designed to accommodate whatever level of service our clients need. Our services range from simply monitoring critical IT devices to fully monitoring and managing your environment on a 24x7x365 basis.
Our staff aggressively works on ways to optimize the value of your technology assets.
You can expect:
24x7 Support - Our experts work around the clock, leveraging state-of-the-art technology to monitor and/or manage your IT infrastructure.
24x7 Portal -Our web-based tool allows you to track and see the status of your infrastructure in real-time. Using our platform, we are able to identify and fix the majority of problems before they occur, saving you time and money!
Peace of Mind - Leave the fire-fighting to us. Let us be your network watchdog, allowing you to focus on your core business and revenue-generating activities.
Increased Productivity - Reduce the business impact of IT failure by shortening the mean time from network failure to issue resolution by allowing us to watch your network through our priority response.
Cost Savings - 24x7x365 monitoring provides visibility into your network allowing us to immediately determine the root cause of any network issue, thereby reducing the timely task of issue diagnosis from hours to mere minutes resulting in substantial cost savings and downtime reduction for you.
Accountability & Transparency Into Your ISP or Other Hosted Applications - Because we can monitor the connectivity of your Internet connection and other hosted applications, we can provide reporting around the actual delivery of such services all designed to ensure you are receiving the guaranteed service level you are paying for
Safety And Security Of Your Network - By monitoring the performance of your firewall, anti-virus and general network security services, we ensure that your network integrity is an ongoing priority. Let us make sure that your firewall and anti-virus investment are working for you
Reliability - Helping You Manage Your Network Infrastructure - by keeping track of the details and composition of your network assets and hardware, we can help you make intelligent decisions about what needs to be upgraded, what is missing, what has appeared unexpectedly and what should be purchased based on your business planning and objectives
Integrity - Know If Your Software Is Legal And Approved - Knowing what software and applications are running on your network is essential information in allowing you to be notified if unsafe or unsanctioned software is installed on any of your networked computers. We can also help you track how many licenses of your legally-purchased software you are actually running in your business, and help you avoid fines that could result through violation of your license agreements
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